Shipping Policy

We aim to ship your nougat fresh, safely packed, and quickly.

Processing Time

• Orders are shipped within 2 business days of payment.

Domestic (Australia)

• Flat rate shipping: $12.

• If your nougat doesn’t arrive in a satisfactory condition, we will:

  • Refund your freight charge, and

  • Send a fresh replacement within 2 business days of receiving your email.

• Free shipping applies to orders $80+ (default AU offer).

International

• International freight is quoted individually.

• Please contact us for a quote before ordering: ben@nougatroyale.com.au

Delivery Issues

• If a parcel is delayed, damaged, or missing, email us so we can resolve it quickly.